Home Online Classes

BSP Essentials for Travel Agents – eLearning

BSP Essentials for Travel Agents – eLearning


Difficulty : Intermediate

BSP Essentials for Travel Agents is a training course providing essential knowledge of the Billing and Settlement Plan (BSP), specifically for travel agents. It is designed to raise your awareness of the BSP system and processes, and improve an Agent’s efficiency and level of knowledge.

How will you benefit?
Upon completing this course you will have the skills to:

  • Understand basic BSP processes, common terms, abbreviations, reporting calendar and billing reports
  • Use the BSPlink tool and various BSPlink functions to manage in-office BSP operations
  • Perform all procedures related to document refunding and voiding
  • Process credit card payments and prevent credit card fraud
  • Investigate the status of BSP transactions and handle remittance procedures
  • Manage agency credit and debit memos

Designed for/ who should join
This course is recommended for:

  • Travel agency owners
  • Accountants and travel agency back-office personnel
  • Travel agents
  • Airline billing staff

Course Content

  • The IATA Billing and Settlement Plan
  • BSP link training
  • BSP standard traffic documents
  • BSP agent billing reports and remittance procedures
  • IATA Accreditation

Exam information

  • Exam Delivery Method: Non-supervised online-based exam. Exam can be taken any time at your convenience.
  • Exam Format: Multiple Choice questions
  • Number of questions: 50
  • Time Allowance: 2 hours
  • Passing Grade: 70% correct answers
  • Number of exam attempts: 1
Based on 0 Reviews
Be the first to review “BSP Essentials for Travel Agents – eLearning”


There are no reviews yet.