Experience Diaries – Ushma Dalal


01 September 2017

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Experience Diaries – Ushma Dalal

It’s been 17 years since I joined this industry. I started my career with Goodwind Travels as assisting in Visa Dept and Ticketing in 1998. I had no knowledge at all of Travel Industry. I worked there for 6 months.


Again after a break, I started with Travel Designer assisting in ticketing and visa from 2000. I started having interest in the travel field and wanted to make myself more technically strong and make my fundamentals clear. I have found passion in what I do and hence I have never felt lack of enthusiasm to go to work every morning, regardless of the fatigue I carried home that night.



To make myself technically sound I thought of doing IATA and obviously there was no better place than ITTI.


And the most essential push start of my career and this independent life was only because of Mr. Ajay Kurseja and ITTI. Without him and the institute I do not see the position I am in right now. Forever indebted to you sir and ITTI. A fundamentally right institute can change your life!!


I did my foundation course of IATA / UFTAA in year 2000 from ITTI with Mr.Ajay Kurseja. After the course, even before I got my results, I got a job in PCFL Travel House as International Ticketing Staff. I worked there for a year.


In year 2001, All Four Season Travels offered me a job as General Manager and I worked there for more then 10 years.


I started my OWN TRAVEL AGENCY in 2013 in name of VOYAGE VISION.


With my daughter Ashni looking up to me, I had made sure that she too understood the pleasure a passionate job can get you is invaluable.  And once again I proudly say that there is no better place then ITTI to start your career in Travel and Tourism industry. She did her IATA foundation course and faired with a Distinction under the guidance of Mr.Ajay Kurseja.


I and my daughter, Ashni will be indebted for life to Mr.Ajay Kurseja who was always guiding me and helping me grow.

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